Advice
The planning section provides free advice on the various
processes that it operates. The times a Duty Planning Officer
will be available are:
Monday 08.30 – 13.00
Tuesday 08.30 – 13.00
Wednesday 13.00 – 17.30
Thursday 08.30 – 13.00
Friday 08.30 –
13.00
Outside of these hours a member of Customer Service Team may be
able to assist you with your planning enquiry including directing
you to information held on our website.
If you have any queries these can be
made via the Council's website, by telephone (01702 318191) or in
person.
If the advice you require is quite specialised or relates to a
case on hand, then you may need to make an appointment to speak
with the case officer.
The planning section tries to ensure that advice is available
for all areas of work, and if the duty officer cannot help you a
another member of the team may may be able to. If we cannot provide
the advice you require during your visit, you may need to make an
appointment or we will refer you to someone who may be able to
help.
Planning Pre Application advice
On the 1 April 2012 we introduced a new Planning Pre-Application
Advice Scheme. For specific advice on development proposal please
see the link below which explains the different types of service
offered and the appropriate fee. Please note, for householders, the
service will continue to normally be free of charge. The Council
will also continue to provide a Duty Officer Service which will
provide free general advice and guidance, advice to local residents
on the need for planning permission, relevant policies and how to
make an application. Please see related links below for more
information.